Notah Terms of Service

1. Introduction and Acceptance

1.1 About These Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Brainbox LLC ("Notah," "we," "us," or "our") governing your access to and use of:

• The Notah web application at notah.ai and related domains
• The Notah browser extension
• Any related services, features, content, and applications (collectively, the "Services")

1.2 Your Agreement

By accessing or using the Services, you confirm that:

1. You have read, understood, and agree to be bound by these Terms
2. You have read and understood our Privacy Policy
3. You are at least 13 years old (or 16 in the European Economic Area)
4. If you are using the Services on behalf of an organization, you have the authority to bind that organization to these Terms

1.3 Changes to Terms

We may modify these Terms from time to time. When we do:

• We will update the "Last Updated" date at the top of this document
• For material changes, we will notify you via email, in-app notification, or a prominent notice on our website at least 30 days before the changes take effect
• Your continued use of the Services after changes become effective constitutes acceptance of the new Terms
• If you don't agree with the changes, you must stop using the Services and may delete your account

2. Account Registration and Security

2.1 Creating an Account

To use certain features of the Services, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Use a strong, unique password
• Not share your account credentials with others
• Not create multiple accounts for yourself (except guest accounts before registration)
• Not create accounts using automated means or under false pretenses

2.2 Account Types

We offer the following account types:

• Guest Account: Limited functionality, data stored locally on your device
• Registered Account: Full access to cloud sync, cross-device functionality, and all features
• OAuth Accounts: Registration/sign-in via Google or Microsoft (subject to their terms)

2.3 Account Security

You are solely responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately at security@notah.ai if you suspect unauthorized access

We are not liable for any loss or damage arising from your failure to protect your account credentials.

3. Your Content and Intellectual Property

3.1 Your Ownership

You retain all ownership rights to the content you create, upload, or store using the Services, including:

• Notes (text, formatting, and metadata)
• Audio recordings and transcriptions
• Files, images, and other materials you upload
• Feedback and suggestions you provide

3.2 License You Grant to Us

To provide the Services, you grant us a limited, non-exclusive, worldwide, royalty-free license to:

• Store, process, and transmit your content
• Generate transcriptions from your audio recordings
• Create AI-powered suggestions and visualizations (e.g., knowledge graphs)
• Back up your data for reliability and disaster recovery
• Display your content to you across your devices

Important Limitations:

• This license exists solely to operate and improve the Services
• We will not use your content for advertising or sell it to third parties
• The license terminates when you delete your content or account, except where we must retain copies for legal or regulatory compliance

4. Acceptable Use Policy

4.1 Permitted Uses

You may use the Services for lawful personal or business purposes, including:

• Creating, organizing, and managing notes
• Recording and transcribing audio (with proper consent)
• Organizing knowledge and information
• Collaborating with others (when features become available)

4.2 Prohibited Conduct

You agree NOT to:

Illegal or Harmful Activities:

• Violate any applicable laws, regulations, or third-party rights
• Promote or engage in illegal activities, violence, harassment, or discrimination
• Impersonate others or misrepresent your affiliation with any person or entity
• Share content that is defamatory, obscene, pornographic, or harmful to minors

Abuse of Services:

• Attempt to gain unauthorized access to our systems, other users' accounts, or networks
• Introduce viruses, malware, or any malicious code
• Scrape, data mine, or use automated systems to extract data without permission
• Interfere with or disrupt the Services or servers
• Use the Services to send spam, phishing attempts, or unsolicited communications

5. Privacy and Data Protection

Your privacy is important to us. Our data practices are detailed in our Privacy Policy, which is incorporated into these Terms by reference.

Key privacy principles:

• Transparency: We clearly explain what data we collect and why
• User Control: You can access, correct, export, and delete your data
• Data Minimization: We collect only what's necessary to provide the Services
• Security: We implement industry-standard security measures
• No Sale of Data: We do not sell your personal information to third parties
• No Ads: We do not use advertising trackers or share data for behavioral advertising

6. Payments and Subscriptions

6.1 Current Pricing

The Services are currently offered free of charge. We reserve the right to introduce pricing for premium features in the future.

6.2 Future Paid Services

If we introduce paid subscriptions or features:

• We will provide clear notice and pricing information
• Existing free features may remain free or be subject to usage limits
• You will have the option to upgrade, downgrade, or cancel subscriptions
• Separate payment terms and refund policies will apply
• These Terms will be updated to reflect payment-related provisions

7. Disclaimers and Limitations of Liability

7.1 Service "As Is"

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Guarantees of accuracy, reliability, or completeness of content
• Warranties regarding uninterrupted, timely, secure, or error-free operation

What this means: We work hard to provide a great service, but we cannot guarantee perfection. Technology can fail, and unexpected issues can occur.

8. Dispute Resolution

8.1 Informal Resolution First

Before filing any legal claim, you agree to first contact us at legal@notah.ai to attempt to resolve the dispute informally. We commit to working with you in good faith to find a reasonable resolution.

Provide a detailed description of the dispute and your desired resolution. We will respond within 30 days.

9. Contact Information

If you have questions about these Terms or need support:

• General Support: support@notah.ai
• Privacy Inquiries: privacy@notah.ai
• Legal Matters: legal@notah.ai
• Security Issues: security@notah.ai
• Accessibility: accessibility@notah.ai

10. Acknowledgment and Consent

By using the Services, you acknowledge that:

1. You have read and understood these Terms of Service
2. You have read and understood our Privacy Policy
3. You agree to be bound by these Terms
4. You understand your rights and obligations
5. You understand the limitations of liability and disclaimers
6. You have had the opportunity to seek legal advice if desired